Another presentation on Oracle's offerings for FSI...

http://www.oracle.com/global/bg/news_events/presentations/b_hroch_oracle%20solutions_for_fs.pdf#search=%22oracle%20lease%20management%20%2B%20ppt%22

Link to Oracle FSI Product Strategy Presentation

Link to presentation by Charles Phillips, President of Oracle Corp on Oracle's FSI Product Strategy:

http://www.baft.org/content_folders/84th%20Annual%20Meeting/BAFTv2_phillips_final.ppt

Oracle Announces General Availability of Oracle(R) Identity Management 10g Release 3

Wednesday August 16, 8:00 am ET New Capabilities, Integrated Offering and Support for Heterogeneous Environments Drive More Value for Enterprise IT Infrastructure and Streamline Compliance Requirements REDWOOD SHORES, Calif., Aug. 16 /PRNewswire-FirstCall/ -- Oracle (Nasdaq: ORCL - News) today announced the immediate availability of Oracle® Identity Management 10g Release 3. Complete with a robust, comprehensive set of access control, identity administration, provisioning and directory services capabilities, this latest release enables organizations to manage the end-to-end lifecycle of user identities across heterogeneous enterprise resources within and beyond their organizational boundaries, while helping to streamline sustainable compliance policies and controls.

(Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/20020718/ORCLLOGO )

Oracle Identity Management 10g Release 3 integrates multiple key software solutions that Oracle has attained through a combination of acquisitions and organic development including Web access management, user provisioning, identity federation and directory services. Built on open-standards, Oracle Identity Management 10g Release 3 is hot-pluggable and interoperates with packaged applications including Oracle E-Business Suite, Oracle's JD Edwards EnterpriseOne, PeopleSoft Enterprise and Siebel applications, and SAP. The new release also offers support for 12 additional platforms, demonstrating Oracle's commitment to heterogeneity.

Each component of Oracle Identity Management 10g Release 3 features updates including enhanced internationalization and localization support for 28 languages. Key updates include:

    -- Oracle Identity Manager (formerly known as Oracle Xellerate Identity
      Provisioning) -- automates the process of provisioning IT resources
      across heterogeneous business processes and managed platforms; is now
      integrated into the Oracle Identity Management framework; features a
      new module for audit and compliance with expanded data capture, an
      attestation framework, improved reporting and comprehensive platform
      support;
   -- Oracle Access Manager (formerly known as Oracle COREid Access and
      Identity) -- provides Web single sign-on, identity administration and
      comprehensive reporting and auditing; now includes advanced password
      management capabilities, new performance enhancements, shared-secret
      enhancements to improve security between software components,
      additional authentication triggers and new third party platform
      certifications;
   -- Oracle Virtual Directory -- enables multiple LDAP directories or
      relational databases to look like a single, unified LDAP store;
      includes new audit and reporting features, and improved
      installation/configuration for use with Oracle Identity Management
      products, IBM Tivoli, and Microsoft Active Directory;
   -- Oracle Internet Directory Services -- an LDAP v3 directory that
      leverages the scalability, high availability and security features of
      Oracle Database; includes enhanced LDAP-based fan-out replication,
      tighter password integration with Active Directory, and OID
      synchronization support for Novell eDirectory and OpenLDAP; offers
      increased manageability capabilities through integration with Oracle
      Enterprise Manager 10g; and
   -- Oracle Identity Federation (formerly known as Oracle COREid
      Federation) -- a stand-alone, simple-to-deploy, fully functional
      federation server features enhanced support for SAML 2.0 and
      WS-Federation.

"Now more than ever, customers are looking for a comprehensive identity management software platform that can be implemented via a single license and supported by a single vendor," said Hasan Rizvi, vice president, Identity Management development at Oracle. "Oracle Identity Management 10g Release 3 provides customers with an identity platform, that increases business agility and helps to reduce costs and to achieve regulatory compliance so that enterprises can get the most from existing and future IT investments."

Organizations Benefit from Oracle Identity Management

Highmark Inc. is the largest health insurance company in Pennsylvania based on membership and is one of the largest health insurers in the United States. Faced with a growing user population and an increasing number of applications to access, the company needed an open, standards-based identity management solution that could scale to meet its changing needs. Highmark selected Oracle Identity Management to manage more than one million external users and 12,000 internal users who access more than 50 applications via IBM WebSphere portal.

"Our existing identity management application was not open or scalable enough to meet the demanding requirements of our heterogeneous IT environment," said Mike Dowling, Identity Management Project Manager, Highmark. "Oracle Access Manager and Oracle Virtual Directory were the most open, integrated and comprehensive offerings that meet our needs. We will leverage Oracle Access Manager to streamline access to our more than 50 applications via WebSphere portal while Oracle Virtual Directory will be used to centralize identities by integrating user information from a SunOne LDAP Server, Microsoft Active Directory and RedHat LDAP."

MphasiS, a global information technology and business process outsourcing (BPO) service provider to global 2000 companies that focuses on the financial services, telecommunications, and healthcare and technology industries, is using the provisioning capabilities of Oracle Identity Management to develop and implement best practices for its contact center.

"With more than 10,000 employees working on customer engagements at any given time, it is important for us to provide top-notch service to our customers, while strengthening security and increasing productivity. To do this, we need a best-in-class, standards-based provisioning solution," said Mitish Chitnavis, group chief security officer, MphasiS. "Oracle Identity Manager was the only offering that met our requirements. We currently use the software to provision and manage user accounts across Microsoft Active Directory and Exchange 2000, BEA WebLogic, Ramco HR and various other enterprise applications in a high-volume contact center. As a result, we have reduced the average lead time from request to fulfillment from 5 days to 15 minutes across 10 different applications."

About Oracle Identity Management

Serving as the security backbone for Oracle Fusion Middleware, Oracle Identity Management helps customers and partners decrease security threats across diverse IT environments while helping address compliance needs. Oracle Identity Management's support of industry standards such as WS*, XACML, SAML and SPML help enable customers and partners to more easily integrate applications with the framework. The family of best-in-class software includes Oracle Identity Manager, Oracle Access Manager, Oracle Virtual Directory, Oracle Internet Directory, Oracle Enterprise Single Sign-On Suite, Oracle Identity Federation and Oracle Web Services Manager. To learn more, visit http://www.oracle.com/identity .

i-flex to Acquire Mantas for $122.6 Million

August 17, 2006
URL: http://www.globalservicesmedia.com/sections/news/showArticle.jhtml?articleId=192201558

i-flex, an India-based IT solutions provider, catering to the financial-services industry will acquire Mantas, a U.S.-headquartered anti-money laundering and compliance software and services provider, for a cash consideration of $122.6 million.

After the conclusion of the deal, Oracle’s share holding will go up by three percent to more than 55% from the current 52.5%.

Through the acquisition, i-flex will gain access to Mantas’ behavior detection and compliance solution along with the financial-services’ industry expertise.

i-flex is targeting the risk and compliance requirements of financial institutions.

Mantas offers software applications that enable financial institutions to confirm to the global regulatory compliance mandates and ensure loss prevention and revenue generation. Its clientele include ABN Amro, Barclays, Bear Stearns, Citigroup and Merrill Lynch among others.

Mantas employs 150 people, and the deal will be concluded in 60 days.

PeopleSoft CRM Targets Comm & Financial Vertical

Oracle unveiled the latest version of its CRM software this week, the PeopleSoft Enterprise Customer Relationship Management 9. The enhancements come as part of Oracle's "Applications Unlimited" program, adding features aimed at attracting the financial and communications industry sectors.

The company says that the move to Internet Protocol (IP) services and 3G data networks has built a need for communications service providers to be more flexible in how they handle their customer and order management processes. The PeopleSoft offering aims to help lower the cost of service and time to market for new products.

Among the offerings is also support for wireless markets, mobile number portability, and lost or stolen wireless handsets.

Adding to Oracle's core CRM suite and to the financial services capabilities, the release includes sample processes for Financial Account Creation, Lead and Referral Management, as well as Web Services for Remote Portlets (WSRP) allowing for content currently available within the PeopleSoft portal to be visible by a third party portal.

Some of the PeopleSoft Enterprise CRM 9 enhancements include an actionable 360-degree view of customers with a work list and auto-save of recent searches, an auto- population of commonly typed text using hotkeys, and a bulk service management for order capture, calendaring enhancements, lead import performance improvements, and mobile sales support for Intellisync Mobile Suite (IMS) architecture.

"As with the other product releases within PeopleSoft Enterprise 9, PeopleSoft Enterprise CRM 9 incorporates customers' requests for improved usability," said Oracle Vice President of PeopleSoft Enterprise Application Strategy John Webb. "The release includes standards-based technology to ensure our customers may derive continued value from their technology investments without surrendering the IT agility required to capture new opportunities as they arise."

The new functionalities are intended to improve usability and productivity by streamlining processes through reduced clicks and page transfers. The release is a boon to DePaul University's productivity, says DePaul's CRM Craft Team leader Audrey Bledsoe.

"PeopleSoft CRM 9.0 will alleviate the need for several of the DePaul specific customizations and integration points we've developed in our CRM 8.9 environment. We are looking for ways to decrease maintenance time."

Oracle provided this list of enhancements for integration and reporting:

Expanded Web Services -- 19 new web service enabled transactions with over 70 service operations for easier integration with third party applications and plug into standards-based business processes

Oracle XML Publisher has been integrated specifically with PeopleSoft Enterprise CRM 9 for improved performance for generating documents, scalability; ability to create correspondence letter templates and real-time merge capabilities and preview of correspondence management.

Oracle BPEL Process Manager integrates Oracle BPEL Process Manager for a standards based business process management tool for organizations to quickly and cost effectively deploy new solutions and business processes across heterogeneous systems; and

Oracle Database 10g and Oracle Application Server 10g Certification

Jason Lee Miller
Published: 2006-08-17


http://www.webpronews.com/expertarticles/expertarticles/wpn-62-20060817PeopleSoftCRMTargetsCommFinancial.html

Oracle Malaysia to grow CRM business

22-08-2006: Oracle Malaysia to grow CRM business
By Kevin Tan

Oracle Corporation Malaysia Sdn Bhd will leverage on its parent company's acquisition of Siebel to grow its Customer Relationship Management (CRM) solutions in the country, its managing director V R Srivatsan said.

Using the domain expertise it acquired from the merger with Siebel, Oracle Malaysia would help companies to transform themselves into "customer-centric" organisations, he told a press briefing in Kuala Lumpur on Aug 22.

Srivatsan said Malaysian companies were already at the "forefront of thinking" with regard to using CRM to improve customer satisfaction and increasing customer base.

"The market is ripe; there is demand for "customer-centric" CRM in Malaysia. Strategically it's important for us," he added.

Among others, it could capitalise on efforts of telecommunications companies such as Telekom Malaysia Bhd to attract more customers as well as the banking consolidation such as the merger between Bank Bumiputra Commerce Bhd and Southern Bank Bhd, he said.

Meanwhile, Oracle CRM Southeast Asia managing director Norbert Kiss said the company would be bringing in more resources such as hiring more sales people in an effort to drive its CRM business in Malaysia.

"We are actively engaging with customers in Malaysia across key industries - government, financial services, telco and maunfacturing - and also in the high-growth mid-market segment, to help them build new strategies and opportunities for growth and profitability," he added.

According to Frost & Sullivan, the CRM market in Malaysia is expected to expand at a cummulative annual growth rate of 14.4% from 2004 to 2011, generating a market revenue of US$22.2 million (about RM80 million) in 2011.